Privacy Policy

Last updated: January 2025

1. Introduction

CleanTech Professional Technical And Cleaning Services ("CleanTecPro", "we", "us") operates the website https://cleantecpro.com and provides technical, cleaning, and maintenance services across the United Arab Emirates. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

We collect information you provide directly, including your name, email address, phone number, address, payment information, and service preferences when you register, book a service, or contact us. We also collect usage data including browser type, IP address, pages visited, and interaction data.

3. How We Use Your Information

We use your information to provide and manage our services, process bookings and payments, communicate about your orders and account, improve our platform, send service-related notifications, and comply with legal obligations.

4. Information Sharing

We do not sell your personal information. We may share information with service technicians assigned to your job (limited to job-relevant details), payment processors for transaction processing, and legal authorities when required by law.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption of sensitive data in transit and at rest, access controls, and regular security assessments.

6. Your Rights

You have the right to access, correct, or delete your personal data. You may also opt out of marketing communications at any time. To exercise these rights, contact us at support@cleantecpro.com.

7. Cookies

Our website uses essential cookies to provide core functionality. We may also use analytics cookies to understand how visitors interact with our website. You can manage cookie preferences through your browser settings.

8. Contact Us

For questions about this Privacy Policy, contact us at support@cleantecpro.com or visit us at Cyan Centre 202, Business Bay, Dubai, UAE.